Downtime User Report
Most Reported Problems
10%
Website is down
10%
Mobile app is down
10%
Unable to place trades
10%
Portfolio is inaccessible
Downtime User Report By Brokerage
BMO InvestorLine
+Most reported issue:
Website is down: 26 reports
CG Direct
+Most reported issue:
Website is down: 4 reports
CI Direct Trading
+Most reported issue:
Website is down: 3 reports
CIBC Investor’s Edge
+Most reported issue:
Website is down: 95 reports
Desjardins Online Brokerage
+Most reported issue:
Unable to place trades: 2 reports
HSBC InvestDirect
+Most reported issue:
Website is down: 8 reports
Interactive Brokers
+Most reported issue:
Unable to place trades: 2 reports
National Bank Direct Brokerage
+Most reported issue:
Website is down: 23 reports
Qtrade Direct Investing
+Most reported issue:
Website is down: 7 reports
Questrade
+Most reported issue:
Website is down: 24 reports
RBC Direct Investing
+Most reported issue:
Portfolio is inaccessible: 16 reports
Scotia iTRADE
+Most reported issue:
Website is down: 21 reports
TD Direct Investing
+Most reported issue:
Website is down: 3 reports
Virtual Brokers
+Most reported issue:
Mobile app is down: 1 reports
Wealthsimple Trade
+Most reported issue:
Mobile app is down: 3 reports
