This year’s J.D. Power & Associates’ Canadian discount brokerage rankings were recently announced. As with years past, the rankings and the underlying survey they’re based on, provided a unique window into the collective voice of Canadian self-directed investors and their perceptions of Canada’s online discount brokerages. In the first of our multi-part special series on […]

For Canada’s discount brokerages, fall not only means a busier season with investors, but for many of them it is also the time of year they either dread or cheer. The stretch of time between September and January is typically when a number of Canadian discount brokerage rankings get published – something that could be […]

As hard as it is to believe, September is almost over and with it there was some major news this past week in the discount brokerage space.  In this edition of the roundup, I look at the big news in discount brokerage rankings that was announced earlier in the week as well as highlight what […]

While storms were raging across stock markets this past week, it was definitely calmer waters in terms of discount brokerage news and chatter.  In this week’s roundup, we look at the actions that landed another Canadian discount broker in the IIROC penalty box, a report by TD on Canadian investors as well as a review […]

In search of Canada’s best discount brokerage Getting to the bottom of who’s on top in the Canadian discount brokerage market is a lot trickier than it seems.  After all, one would assume that winning the crown of “best discount brokerage” is fairly difficult to do and also when a discount brokerage gets that award, […]

In this final section of our special series on the J.D. Power & Associates Discount Broker Investor Satisfaction Survey, we look at the survey from the perspectives of its creators as well as the company that has placed first in investor satisfaction for the past four years.  Dr. Lubo Li, Senior Director and Industry Practice […]

How to use the Visual Discount Brokerage Rankings Table We’ve collected the results from the J.D. Power and Associates Investor Satisfaction survey from 2012 (Table 1) as well as historical results from 2009-2012 (Table 2).  To help visualize how the different discount brokerages have performed on the surveys relative to other discount brokerages, we’ve created […]

If you missed the first part of our J.D. Power & Associates Discount Brokerage Rankings series, read it here. The two main objectives of this section are to provide readers with: A look at the overall discount brokerage marketplace to see what, if any trends in investor satisfaction there are that matter to consumers A […]

On the heels of the results from the annual Globe and Mail Canadian Discount Brokerage rankings, the 2012 Morningstar Canadian Investment Awards were handed out on November 28th and included a “Best Discount Brokerage” category.  While not nearly as well known as the J.D. Power and Associates award for Investor Satisfaction, the Morningstar Awards offer […]

Introduction In the first part of our special series on discount brokerage rankings and reviews, we take a look at one of the most popular consumer research organizations, J.D. Power and Associates, and their annual survey of self-directed investors’ impressions of Canadian discount brokerages known as the Investor Satisfaction survey.  The results from this survey […]

Canadian discount brokerages seem to be busy in their workshops planning what to unveil for next year.  Many of the major financial institutions have their financial year end at October 31st which means they’re setting budgets and planning marketing campaigns for 2013.  Because of the upcoming Globe and Mail discount brokerage rankings due out next […]

Discount Brokerage Weekly roundup: The big news this week in the world of Canadian online discount brokerages was the release of the 2012 JD Power & Associates Canadian Discount Brokerage Investor Satisfaction Survey results.  With Disnat coming out on top, followed by BMO Investorline and National Bank Direct Brokerage, the survey showed that while Canadian […]

JD Power and Associates have just released the results of the 2012 survey of Investor Satisfaction℠ with Canadian discount brokerages. Between June and July of 2012, 2900 Canadian retail investors were surveyed about their level of satisfaction with their discount brokerages. Data was obtained for 12 Canadian discount brokerages, although results for Credential Direct were […]