Downtime User Report

Most Reported Problems

10%

Website is down

10%

Mobile app is down

10%

Unable to place trades

10%

Portfolio is inaccessible

Downtime User Report By Brokerage

Brokerages Website is down Mobile app is down Unable to place trades Portfolio is inaccessible Total Outages
BMO InvestorLine 0 0 0 0 0
CG Direct 0 0 0 0 0
CI Direct Trading 0 0 0 0 0
CIBC Investor’s Edge 1 0 0 0 1
Desjardins Online Brokerage 0 0 0 0 0
HSBC InvestDirect 0 0 0 0 0
Interactive Brokers 0 0 0 0 0
National Bank Direct Brokerage 1 0 0 0 1
Qtrade Direct Investing 0 0 0 0 0
Questrade 0 0 0 0 0
RBC Direct Investing 0 0 1 1 2
Scotia iTRADE 0 0 0 0 0
TD Direct Investing 0 0 1 0 1
Virtual Brokers 0 0 0 0 0
Wealthsimple Trade 0 0 0 0 0

BMO InvestorLine

+
Most reported issue:
No reported issues

CG Direct

+
Most reported issue:
No reported issues

CI Direct Trading

+
Most reported issue:
No reported issues

CIBC Investor’s Edge

+
Most reported issue:
Website is down: 1 reports

Desjardins Online Brokerage

+
Most reported issue:
No reported issues

HSBC InvestDirect

+
Most reported issue:
No reported issues

Interactive Brokers

+
Most reported issue:
No reported issues

National Bank Direct Brokerage

+
Most reported issue:
Website is down: 1 reports

Qtrade Direct Investing

+
Most reported issue:
No reported issues

Questrade

+
Most reported issue:
No reported issues

RBC Direct Investing

+
Most reported issue:
Unable to place trades: 1 reports

Scotia iTRADE

+
Most reported issue:
No reported issues

TD Direct Investing

+
Most reported issue:
Unable to place trades: 1 reports

Virtual Brokers

+
Most reported issue:
No reported issues

Wealthsimple Trade

+
Most reported issue:
No reported issues

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